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Strategic Health Pension Planning for Men and Women in Their 50s and 60s

Last updated: November 2025

These Terms and Conditions (“Terms”) apply to all coaching services provided by Toby Swallow Coaching (“we”, “us”, “our”) through tobyswallowcoaching.co.uk and related booking platforms such as Calendly.


By booking a session or consultation, you (“the client”, “you”) agree to these Terms.

1. About Toby Swallow Coaching

Toby Swallow Coaching provides personal and professional coaching services designed to support clients in developing self-awareness, achieving goals, and improving performance or wellbeing.

Contact details:
Email: toby@tobyswallowcoaching.co.uk
Postal Address: Bedfordshire
Website: https://tobyswallowcoaching.co.uk

2. Booking and Payment

  • Coaching sessions are booked through Calendly or by direct agreement via email.
  • Session times are confirmed once booked and any relevant fees have been paid (if applicable).
  • Prices for services will be confirmed before booking and may vary depending on the type of coaching.
  • All sessions are delivered online, as agreed between coach and client.

3. Cancellations and Rescheduling

  • You may reschedule or cancel a session up to 24 hours before the scheduled start time without charge.
  • Cancellations made less than 24 hours in advance may be charged in full or counted as one of your booked sessions.
  • If we need to cancel or reschedule, we will give as much notice as possible and offer an alternative time at no additional cost.

4. Confidentiality

  • All information shared during coaching sessions is treated as strictly confidential.
  • We will not disclose any personal information without your consent, except where required by law or where there is a risk of harm to yourself or others.
  • Notes taken during sessions are securely stored and processed in accordance with our Privacy Policy.

5. Nature of Coaching

  • Coaching is a professional partnership designed to help you clarify goals, explore challenges, and take action toward desired outcomes.
  • Coaching is not therapy, counselling, or medical advice, and should not be used as a substitute for such services.
  • You remain responsible for your own wellbeing, decisions, and actions during and after the coaching relationship.

6. Liability

  • We make every reasonable effort to provide services with care and skill.
  • To the fullest extent permitted by law, we do not accept liability for any loss, damage, or injury (whether direct or indirect) arising from your participation in coaching sessions.
  • Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, or for any other liability that cannot be excluded under UK law.

7. Data Protection

Your personal information is handled in accordance with our Privacy Policy, which complies with the UK GDPR and the Data Protection Act 2018.


By booking a session, you consent to the use of your data as outlined in that policy.

8. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.


Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the English courts.

9. Updates to These Terms

We may update these Terms occasionally. The version published on our website or booking page at the time of your booking will apply to your session.

Contact

If you have any questions about these Terms, please contact:
Toby Swallow Coaching
Email: toby@tobyswallowcoaching.co.uk
Website: https://tobyswallowcoaching.co.uk